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Comparison

A Contact Form 7 alternative for when the mail never arrives

Contact Form 7 is a free WordPress plugin that turns a form into an email sent by your own site. WebForms takes the form handling out of WordPress: the submission is stored first and then delivered, wherever the site is hosted.

Most people searching for a Contact Form 7 alternative want another WordPress plugin, and if that is you, a plugin such as WPForms is the better next step: WebForms is not a plugin. This page is for the other cases: a headless or static WordPress front end, notification emails that keep going missing, or wanting every submission stored and sent to Slack or a webhook without adding more plugins.

Start freeSee pricing

Contact Form 7 is free, open source and, according to WordPress.org, active on more than 10 million sites. You build a form from tags in the WordPress admin, drop it into a page, and when someone submits it the plugin hands the message to WordPress's own wp_mail() function to send. It does what it says, and if your site already sends mail reliably there is little reason to replace it.

Two things catch people out. Its own documentation says Contact Form 7 does not store submitted messages anywhere, and recommends installing Flamingo, a separate plugin, before a mail problem loses one. And because mail goes out through wp_mail(), delivery is only as good as your host or SMTP setup. WordPress uses PHP's mail function by default, and WPForms' documentation names a host that is not configured for it as the most common reason form emails never arrive. The usual fix is another plugin to send through an SMTP service.

WebForms is not a plugin. The form is plain HTML in a Custom HTML block, or in your headless front end, posting to an endpoint. Every submission is stored before anything is sent, spam is filtered without a captcha, and the email is sent by WebForms rather than your web server. On paid plans the same submission can also go to Slack, Discord, Telegram and webhooks, routed by what was entered, with every delivery attempt logged.

When to stay with Contact Form 7

Switching has a real cost. These are the cases where we would not bother.

WebForms vs Contact Form 7

Capability by capability, then their published prices. Anything we quote for Contact Form 7 was read off their own pricing page on the date shown, but prices change, so check their pricing directly before deciding.

CapabilityWebFormsContact Form 7
What it isA form backend outside WordPress. The form posts to an endpoint.A free, open-source WordPress plugin. Forms are built from tags in the WordPress admin.
Where it runsAny site: classic, headless or static WordPress, or no CMS at all.Inside a WordPress install. The current release needs WordPress 7.1 and PHP 8.3 or newer.
How email is sentWebForms sends it, independent of your web host, with the visitor in Reply-To when the form sends a _replyto field.Handed to WordPress's wp_mail(), so delivery depends on your host or an SMTP plugin.
Stored submissionsEvery submission stored, searchable and exportable as CSV or JSON. Kept 30 days on Free, 180 on Pro, 365 on Agency.Not stored. Its docs recommend the separate Flamingo plugin to save messages in the WordPress database.
DestinationsEmail on Free. Email, Slack, Discord, Telegram, webhooks and Zapier on paid plans.Email, plus Brevo and Stripe integrations. Slack and webhook delivery are not documented features.
Choosing the recipientRouting rules on any field value, sending to any destination, on paid plans.A select field can choose the recipient email address, using pipes.
Delivery visibilityPer-destination log of every attempt, with status and response.Not a documented feature.
Spam filteringHoneypot, time trap, rate limits, domain lock and an AI classifier on every plan, with nothing to install.Modules for Akismet, reCAPTCHA v3, Cloudflare Turnstile, a quiz field, Really Simple CAPTCHA and a disallowed list, each set up separately.
File uploadsOn paid plans, kept with the stored submission.File upload fields, sent as email attachments.
UpkeepNothing to install or update on your site.A plugin to keep updated with WordPress and PHP. Version 6.2 raised its PHP requirement to 8.3.
CostFree plan, then paid plans by submission volume.Free and open source.

Moving from Contact Form 7

  1. Keep what you have

    Contact Form 7 keeps no copy of past messages. If Flamingo has been saving them, leave it installed until you have everything you need from it.

  2. Create a form and copy the endpoint

    Sign up, add a form and copy its endpoint URL. The free plan needs no card.

  3. Replace the shortcode with plain HTML

    Add a Custom HTML block where the shortcode was and paste a form with the same fields, its action set to your endpoint. Your theme's form styles still apply. On a headless front end, put the same form in your framework's markup.

  4. Add destinations, test, then deactivate

    Add an email destination, plus Slack, Discord, Telegram or a webhook on a paid plan. Send one real submission, check the dashboard and the delivery log, then deactivate Contact Form 7.

Want the field-by-field version? See the WordPress setup guide, with a Custom HTML block and a shortcode

Try it without deciding anything

The free plan includes 300 submissions a month, unlimited forms, email delivery, stored submissions and spam filtering, with no card required and no expiry. Point one form at it and keep Contact Form 7 running on the others until you are convinced.

Questions

Yes. WebForms is a form backend, not a plugin: a plain HTML form in a Custom HTML block posts to an endpoint, and nothing runs in WordPress when someone submits. If you would rather have another plugin, WPForms is a common choice and we compare it separately.

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